Company
PAR INFINITY is a leading CPaaS Omni Channel services provider for Voice, Messaging, Social Media, E Mail, Flow Builder, CRMs, UCaaS and AI Chatbots.We have over 300 interconnects globally with leading Voice and SMS Tier 1 and Tier 2 Carriers and we mostly deal in CC, CLI and Non CLI routes.
We also provide SIP trunks and Virtual DID and Toll-Free numbers for 0ver 160 countries. We support our global client base of Call Center, BPO, Enterprise, Retail and Wholesale clients from 24 x 7 NOC based in Delhi NCR.
Our in-house developed Omni Channel CPaaS Platform – “MARCOM ASSIST” is a one-stop-shop for all your Cloud Communications needs.
MARCOM ASSIST comprises of:
1)International Voice and SMS – A2Z International Voice, SMS, DID, TFNs and SIP trunks for Wholesale, Retail, Enterprise and CC customers.VOICE – Virtual PBX, Multi-layer inbound and outbound IVR service, Click 2 Call, Number masking.
2)SMSC – SMPP: for managing A2P SMS business.
3)Social Media – integration with WhatsApp for Business, Google RCS, Facebook, Instagram etc.
4)E Mail – Promotional and Transactional.
5)Domestic Voice Channels and SMS – for all kind of promotion, customer support and OTP.
6)Flow Builder – Automation tool for building Chatbots and active communication flows.
7)Artificial Intelligence – Text to Speech, Transcription – Speech to Text.
8)APIs (Application Programming Interfaces) – for all offered services.
9)CRMs – integration available with CRMs like ZOHO, Salesforce, HubSpot and many more underway.