+91-9897522454

Regulations

1. Introduction

Welcome to Par-Infinity Ltd! By using our VoIP and CPaaS services, you agree to comply with the following terms and regulations. These terms are designed to ensure fair usage, protect your privacy, and comply with legal and regulatory requirements. Please read them carefully before using our services.


2. Eligibility to Use Services

  • You must be at least 18 years of age to use our VoIP or CPaaS services.
  • You agree to provide accurate and up-to-date information during the registration process.
  • By using our services, you confirm that your usage complies with local, state, national, and international laws.

3. Service Usage

  • Permitted Usage: Our VoIP and CPaaS services are intended for lawful communication purposes, including voice calls, messaging, and integrations with third-party applications.
  • Prohibited Usage:
    • Engaging in fraudulent, abusive, or illegal activities.
    • Sending spam, phishing, or unsolicited marketing communications.
    • Harassing, threatening, or infringing on the rights of others.
    • Misrepresenting your identity or using the service for impersonation.
  • Fair Usage Policy: To prevent misuse, we monitor service usage to ensure compliance with our fair usage standards. Excessive or abnormal usage may result in service restrictions or additional charges.

4. Emergency Services

  • VoIP services may not support traditional emergency calling (e.g., 911 or 112) as reliably as landlines or mobile networks.
  • You must inform your users of any limitations regarding emergency service accessibility when using our platforms.
  • It is your responsibility to maintain alternative communication methods for emergencies.

5. Data Privacy and Security

  • We are committed to protecting your data in accordance with applicable data protection laws (e.g., GDPR, CCPA). Please refer to our Privacy Policy for details on data collection, storage, and processing.
  • While we employ industry-standard security measures, you are responsible for safeguarding your account credentials and ensuring secure access to our services.

6. Billing and Payment

  • Pricing: Our pricing is outlined on our website. Fees may vary based on the services selected, usage levels, and region.
  • Payments: All payments must be made in accordance with the billing terms specified during account setup.
  • Non-Payment: Failure to pay on time may result in suspension or termination of services.
  • Refunds: Refunds are issued only in accordance with our Refund Policy. Prepaid amounts for unused services may not be refundable.

7. Service Availability and Quality

  • While we strive to provide reliable VoIP and CPaaS services, we do not guarantee uninterrupted or error-free service due to factors beyond our control (e.g., network issues, maintenance, or technical failures).
  • We reserve the right to perform system maintenance that may temporarily impact service availability. Advance notice will be provided whenever possible.

8. Compliance with Local Regulations

  • It is your responsibility to ensure compliance with any local telecommunications or data protection laws applicable to your use of our services in your region.
  • For businesses reselling or integrating our CPaaS services, you must comply with any licensing or registration requirements imposed by your jurisdiction.

9. Intellectual Property

  • All content, trademarks, and intellectual property associated with our VoIP and CPaaS services remain the property of [Your Company Name].
  • You may not copy, reproduce, or distribute any part of our services without our express written permission.

10. Termination of Service

  • We reserve the right to suspend or terminate your account if you violate these terms or engage in prohibited activities.
  • Termination may also occur due to non-payment or misuse of the services.

11. Limitation of Liability

  • [Your Company Name] is not liable for any direct, indirect, or consequential damages arising from the use of our services.
  • You agree to use our services at your own risk, understanding the limitations and dependencies of internet-based communications.

12. Amendments to Regulations

  • We reserve the right to update or amend these regulations at any time. Changes will be communicated through the website or email.
  • Continued use of our services after such changes indicates your acceptance of the updated terms.

13. Governing Law

  • These terms and regulations are governed by the laws of [Your Country/State]. Any disputes will be resolved in courts within this jurisdiction.

Contact Us

If you have questions about these regulations or need further assistance, please contact us at:


Products


VoIP

Dialer

DID & Toll-Free

IP-PBX

A2P SMS

WhatsApp API

Chatbot

Email 

 

 

CONTACT Information

Address : 5th Floor, Sector-39A, Wave City Center, Noida

Phone : +919897522454

Email : rahul.mishra@par-infinity.com

Website : www.par-infinity.com

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